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FAQ

General

TLS Weight Management Solution is a customisable, science-based programme designed to fit you and your unique lifestyle. Life isn’t rigid or predictable, and your weight management solution shouldn’t be either. TLS Weight Management Solution encompasses low-glycaemic impact eating, behaviour modification, supplementation and body composition, offering extensive plans that cover everything you'll need to get fit and trim. This comprehensive approach will assist you with achieving your weight management goals and leading a new, healthy lifestyle.
Low-Glycemic Index eating focuses on how different foods affect your blood sugar level. The Glycemic Index measures foods on a 100-point scale. Low-GI foods produce little or no fluctuations in our blood sugar or insulin levels. This is important because when your blood sugar rises quickly, your body increases insulin production, forcing the body into fat accumulation and storage. Controlling the GI of your foods promotes normal blood-sugar levels and enables the body to stay in a fat-burning mode.
We recommend signing up to au.tlsSlim.com and taking our FREE Weight Management Profile to determine the best plan to suit your lifestyle and weight management goals. The plan recommended for you will supply you with the information you need for your unique weight management journey.
No, TLS is not recommended for children. TLS is recommended for adults over 18 years. Always speak to a health care provider before beginning this or any other weight management programme.
At the top of the page in the site header, click “Sign In/Register”. The area will expand at the top of the page to display the “Sign In” field. In the “Email Address” and “Password” fields, enter your login information. Click “Sign In”. If your information is incorrect, you will receive an error message.
At the top of the page in the site header, click “Sign In/Register”. The area will expand at the top of the page to display the “Sign In” field. Click the “Forgot your password?” link under the “Password” field. The site will take you to the “Reset Password” page. In the “Email Address” field, enter your email address used to sign up for the site. Click Send. The site will display a message to “Please check your email”. Open the “Password Change/Reset” email. If you do not receive the email, please check your Spam folder. In the “Password Change/Reset” email, click the “Change Password” link. The “Update Password” page will open. Enter in your new password. It must be 7-10 letters or numbers and cannot include spaces. Click “Reset Password”. You will receive an error message if the passwords do not match or do not meet the criteria.
Sign in and click “My Account” at the top of the page. Under “Account Settings” click “Edit My Personal Settings”. Enter your updated email address in the “New Email Address” and “Confirm New Email Address” fields. Click Submit. You will receive a “Personal Information Updated” message on the page.
See our Return Policy
Simply search for the product you're looking for using the large search box at the top of the page. Then click on the product you want from any search results page and add your product to your shopping cart.
Yes. The total amount of all item(s) ordered will be charged in full to your credit card. Online orders cannot be paid for on an installment basis.
Read the item description carefully. If you have any questions about the item, you can click on the product for more information or contact your TLS Coach. Alternatively, contact Product Information at productinformation@marketamerica.com.

TLS Online Party

Your TLS Coach (AKA: Shop Consultant) will contact you with the total sales and product credit you have earned from your online party. The free products are awarded to you by your TLS Coach and not TLS Weight Management Solution, the company. Please share with your TLS Coach the products you would like to get based on the party sales.
Once your party is setup, it’s as easy as accessing your party page from “my account” and sharing your party link on Facebook and social media. You can also use the link sent to you in the email you received once the party has been scheduled. This link can be used to email friends as well.
When a friend visits your party link a 10% discount will automatically be applied to their order as long as it is placed before the party ends. Please note, discount will only display when placing your order.
Yes, as the hostess you get 10% off of your purchases during the duration of the party (by visiting your party page) and in addition you get 15% in free product on your friends’ purchases (not on your own personal purchase).
The 10% discount is valid for the length of the online party.
In order to have a successful party, you should have a minimum of four friends!

Not finding the answer to your question? Contact our customer support center.

Customer Support findyourfit@marketamerica.com 1-800-750-016